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Learn everything you need to know about finding, winning, and keeping customers with The Beginner's Guide to CRM.
Get startedThe real estate CRM software is an industry-specific tool designed to streamline and automate the complex relationships between buyers, sellers, agents, brokers, developers, and banks. From lead generation to site visits, negotiations, sales, post-sale services, property handover, and even property management, a real estate CRM system serves as a central hub for controlling and managing the business processes of a real estate company.
Right follow-ups are key to the success of realtors. Most realtors face challenges of not organizing their team data and not being able to use the data most efficiently. Being a realtor, you may be involved in selling multiple projects, and it is very important to assign the right customers to the right employees at the right time without any delay. Advanced automation real estate CRMs' can automate your workflows to engage, progress, and automate your customer engagements, such as sending intro videos of the project, lead nurturing, automated pending follow-ups, drip campaigns, and lead re-churns to generate more site visits and sales to your business. 80% of new property sales come from referrals through existing customers because trust is paramount in real estate. With all these complexities, using real estate CRM software gives realtors the ability to manage contacts, organize schedules, monitor pipelines, and work towards closing deals effortlessly.
The Automator will automate customer interactions and lead progression processes with the pre-defined workflows and automation you configure to engage your customers, increasing site visits and sales. It is a keyword-based system that triggers actions, replies, and updates based on customer responses 24/7. This process enables your sales team to focus on more productive tasks instead of wasting time on regular follow-ups, sending replies, emails, brochures, video quotes, location maps, and more. The Automator not only improves efficiency but also enhances accuracy and minimizes the possibility of errors, ensuring your team works more effectively.
Tranquil CRM allows you to do self-customizations to make the process easy and suitable for your business. You may define the lead distribution, display fields, logic for the duplication, Channel partner leads pulling and distribution, a grouping of projects for leads distribution to multiple projects simultaneously, OTP-based login, Customer Site Visit With OTP is mandatory or not, Whether the mobile number to be displayed or not, What are the fields you wanted while creating the lead, what is mandatory, approval process, access control and many more.
You may keep all the marketing collateral, such as brochures, banners, flyers, floor plans, videos, walkthroughs, agreement drafts, and availability in one place and give access to your team members to have access to the latest files and documents accessible when it is required. You have provision to create multiple folders, and you may upload the various formats of the files. With the click of a button, you have the provision to share it in WhatsApp and email and store the history for your future records.
As a realtor, you will be involved in sales made to builders for various projects. You may be required to generate proforma invoices and invoices to raise payment requests. In Tranquil CRM, you can create invoices based on the brokerage percentage and the commission to be paid by the builder. You can also generate an account statement for the builder to track the invoices created, amounts received, and outstanding dues. Additionally, you have the ability to update your day-to-day expenditures, salaries paid, incentives, marketing expenditures, and many other payments. This allows you to track how much money you are spending on a month-to-month basis, along with your revenue and the profit you are generating for a specific period.
Real-time, hierarchy-based customizable data summaries with numerous pre-built reports allow you to measure various aspects of your team’s performance, sales projections, marketing spends, ROI calculations, monthly budgeting, agent activity reports, and key performance factors. These reports enable daily, monthly, and cost-per-sale analysis, helping your organization make effective decisions to grow sales while reducing costs.
In the highly competitive real estate market, acquiring leads is expensive. If we don't maintain the right level of interest with customers, they may turn into your competitor's sales. By engaging customers from the moment a lead is created until the appointment is set for a site visit, you can configure a sequence of messages and communication channels to provide information and generate greater interest in your project. Actionable buttons can be included to engage customers more efficiently.
We are giving CRM mobile APP With Hierarchy access to view overall organization performance, Various summaries, Due Customer details, Daily Collections & bookings, Real-time tracking of your employees, Scheduling of activities to get auto-reminders, Provision to make a call, SMS, Email, Whatsapp and store the communication for the future references. External Mobile APP for New Customers to view your projects and their brochure and gallery. For Channel Partner / Agent provision to Update the customers, view their sold customers' commission eligibility. For Existing Customers, Their purchase details, scheduled payments, paid details, Agreements, and Bills. Visitor App to manage all your customer walk-ins to various sites and auto-assign to respective customer service team members.
Pre-Sales CRM provides a complete journey from lead capturing to property sales.
Post-Sales CRM is the journey from sale confirmation to property handover.
The CRM mobile app is a hierarchy-based application that allows you to access your customers in real-time.
To register customers and track their status, along with the sales and commission summary.
Once your customer purchases the property, they can access their ledger along with the site progress.
All your new inquiries will receive the app to view all your properties and their details.
To input visitor details for the project and assign leads to your sales team.
How Real Estate CRM Software helps your employees in setting up the pitch for your conversions?
I'm very pleased with the TRANQUIL CRM. It has made it easier for me to manage customer relationships and help streamline our customer service processes. The features are user-friendly and the customer support has been excellent and awesome
I'm very pleased with the TRANQUIL CRM software. It has made it easier for me to manage customer relationships and help streamline our customer service processes. The features are user-friendly and the customer support has been excellent. Highly RECOMMEND! HAD AN AWSOME EXPERIENCE WITH THE TEAM BEST COUSTOMER SERVICE I'VE EVER GOT
I want to suggest all the real estate companies across Hyderabad and Telangana because they are based out of Hyderabad and they doing very good customer support, we understood the differences before and after using the CRM. and they built the CRM with easy access. Thanks, Tranquil CRM
Tranquil app is been very helpfull for me in my day to day work and coming to aishwarya she is very supportive and she will give very fast resolutions if I faced any issues. Thanks once again aishwarya for your immense support to our nexgen organization.
Tranquil Real Estate CRM Software is a must-have for any real estate business. It has simplified our processes, from lead generation to closing deals. The mobile app is a lifesaver for agents on the move. Plus, it's budget-friendly compared to other CRM options. We're thoroughly impressed!
I've been using Tranquil CRM for my business, and the experience has been nothing short of exceptional. This CRM platform has proven to be an invaluable asset, streamlining my workflow and enhancing overall efficiency.
Tranquil CRM has made ease to update the daily business proposals and data. We are getting a very good support from training and development team. There have been ample support to the changes and upgrading for the requirements. Thank you.